WCAG 2.1 AA

Accessibility

We build for everyone. If something blocks your access, we fix it.

Last updated

Anderson Gomes, President & CEO

From Anderson

“If something on this site blocks you from getting the information you need, tell us. We'll fix the barrier and follow up.”

Anderson Gomes • President & CEO

Operational Snapshot

How We Approach Accessibility

This looks like a dashboard—but it's simply a transparent view of our process. No portal. No login.

WCAG 2.1 AA Target

Our target conformance level across all public pages and workflows.

Keyboard-First UX

Navigation, forms, and interactive elements tested without a mouse.

Forms + Errors

Clear labels, instructions, and accessible error messaging on all inputs.

Contrast Checks

Text and UI elements reviewed for 4.5:1 minimum contrast ratio.

PDF Strategy

New documents tagged for screen readers. Legacy PDFs available on request.

Feedback SLA

Accessibility reports acknowledged within 2 business days.

How We Handle Requests

Accessibility Issue Workflow

We acknowledge reports within 2 business days and keep you updated through resolution.

1

Intake

Form, email, or voicemail

2

Triage

Severity + workaround

3

Fix

Content/component update

4

Verify

Keyboard + screen reader check

Our Commitment

Anderson Cleaning strives to make every digital interaction usable by the widest possible audience. Our target level of conformance is Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which we apply to all public pages, quote workflows, and customer resources.

Standards & Testing

  • We review templates, navigation, and interactive components against WCAG 2.1 AA every release cycle.
  • All new UI work is tested with keyboard-only navigation and screen-reader announcements before launch.
  • Content authors receive writing guidelines to maintain clear hierarchy, descriptive links, and alternative text.

Known Limitations

We continuously improve our experience, but the following items may still present barriers:

  • Archived PDF proposals generated before 2023 are not fully tagged for screen readers. Accessible versions are available on request.

Third-Party Content

  • Some third-party scheduling systems used for onboarding are provided by vendors and may not yet offer full keyboard support. We will assist with any task performed through those systems.

Contact & Alternate Formats

If you encounter an inaccessible document or workflow, contact us and we will provide an accessible alternative within two business days.

Report an Accessibility Issue

Tell us what got in the way. We'll acknowledge within 2 business days.

Service Fit Boundary

Who We Serve

We specialize in commercial facilities with recurring service needs.

We Serve

Healthcare admin & medical offices

Corporate offices & professional services

Life sciences support spaces (not cleanrooms)

Behavioral health & counseling practices

Not a Fit

Residential homes or apartment units

Restaurants & food service

Retail storefronts

Salons & personal care

Heavy industrial facilities

Need a Commercial Cleaning Proposal?

Tell us your facility type and service frequency. We'll build a plan that stays inspection-ready.

Anderson Cleaning | Commercial Cleaning Services Western MA & CT