Active Clients Only

Emergency response built into your cleaning plan.

When something goes wrong — a spill, broken glass, or minor water intrusion — we respond fast because we already know your building, your access procedures, and your standard.

Active Clients Only (core program required)
Safe access required • scope confirmed before dispatch
Documented incident log + Site Supervisor follow-up
Anderson Gomes, Founder

Local leadership.

Corporate-grade structure.

“Emergency coverage works because the baseline is already in place — routines, supervision, and documentation.”

— Anderson Gomes, Founder & CEO

About Anderson

Operational Snapshot

How emergency response fits into your facility program.

Static examples — no portal, no login. This is the system behind the work.

Dispatch Protocol

Scope check + safe access confirmation before mobilization.

Incident Log

Time-stamped entry + resolution notes for your records.

Site Supervisor Check

Walk-through + verification after work is complete.

Access Control

Authorized contacts + established access procedure.

Sanitization Routine

High-touch focus per contract scope when needed.

Communication

Email/text updates for active clients + clear next step.

What we respond to

Emergency response is designed for professional facilities with recurring service agreements.

Right fit

  • Offices
  • Clinics + outpatient spaces
  • Therapy/counseling practices
  • Admin/support spaces
  • Professional facilities where documentation matters

Not a fit

  • Residential requests
  • Restaurants / food service
  • Retail storefronts
  • Heavy industrial
  • Biohazard/trauma cleanup
  • Pathogen remediation claims
  • Hazardous waste removal

How emergency coverage is unlocked

We start with a core plan so your standard stays consistent.

Specialty services unlock once your baseline is established.

1

Day Porter or Recurring Janitorial

Core program. Minimum 3 days/week per site (for new clients).

2

Baseline established

Routine + access procedure + documentation cadence.

3

Emergency Response (Active Clients Only)

Priority dispatch when safe access is available.

Priority Dispatch

What triggers a response

For active clients, we mobilize for incidents that fall within routine commercial cleaning scope. Access procedures are established during onboarding.

Spill cleanup (liquid, debris, minor flooding)
Broken glass and debris clearance
Urgent surface sanitization
Post-incident general cleanup

Response Process

For active clients

Step 1Call or text your Site Supervisor
Step 2Scope and safe access confirmed
Step 3Crew dispatched when ready
Step 4Incident logged + follow-up

Start with a core program

Emergency response requires an established baseline. Begin with one of these core services.

Core service starts at 3+ days per week per site.

Need emergency coverage the right way?

Request a proposal for recurring service. We'll confirm fit, build the baseline, and define the response path.

Emergency Cleaning Response | Anderson Cleaning