24/7 Emergency Cleaning Response Services
Water damage, biohazard cleanup, and urgent sanitization with guaranteed response windows.
Licensed & Insured
$2M Coverage
18+ Years
Since 2007
Green Seal
Eco-Friendly
OSHA-Trained
Safety First
Licensed & Insured
$2M Coverage
18+ Years
Since 2007
Green Seal
Eco-Friendly
OSHA-Trained
Safety First
Flooded restrooms, illness outbreaks, and vandalism events demand immediate attention. Anderson maintains 24/7 emergency crews equipped with extraction units, antimicrobial treatments, PPE, and negative-air containment so we can stabilize your facility fast. Dispatchers answer the phone live, gather incident photos, and mobilize the correct team while you notify stakeholders.
Our response workflow mirrors disaster restoration best practices. Upon arrival we conduct a rapid assessment, stop the source if possible, and document damages with geo-tagged photos. Water events receive extraction, dehumidification, and antimicrobial treatment to prevent secondary damage. Biohazard calls use OSHA-compliant PPE, color-coded disposal, and EPA-registered disinfectants with documented dwell times so you have proof for insurers or regulators.
After the immediate hazard is neutralized, we transition into restorative cleaning and odor mitigation so businesses can reopen quickly. We coordinate with your janitorial or facility team to handle equipment rentals, air scrubbers, and rebuild partners, and we leave behind a report summarizing work performed, chemicals used, and next steps. Keeping you audit-ready—even in an emergency—is what separates Anderson from ad-hoc vendors.
Key Differentiator
Certified technicians on call 24/7 with guaranteed response windows.
Our Process
Transparent steps so you always know what is happening and who is onsite.
Emergency Call
24/7 hotline documents the incident with photos and scope details.
Rapid Assessment
On-site lead evaluates hazards, isolates areas, and designs remediation plan.
Mobilization
Deploy extraction gear, negative air, or specialized PPE based on incident.
Remediation
Execute cleaning, sanitization, and waste removal while documenting chemicals.
Documentation & Follow-Up
Deliver service report, advise on rebuild, and schedule preventive steps.
Benefits
Every program includes proactive communication, safety, and accountability.
- 24/7 live dispatch center
- Two-hour response for existing clients, four for new
- Water extraction, antimicrobial, and drying equipment
- Biohazard-certified crews with proper PPE
- Detailed incident reports for insurance and regulators
- Discretion and confidentiality for sensitive events
- Can transition into ongoing janitorial or porter coverage
Who relies on this service?
Industry applications throughout Western Massachusetts & Northern Connecticut.
- Corporate campuses
- Healthcare practices
- Industrial facilities
- Education
Serving Western MA & Northern CT
Testimonials
Real feedback from Anderson clients.
“A sprinkler head failed at midnight. Anderson had a team onsite in 90 minutes and prevented expensive drywall damage.”
Chelsea Abrams
Facilities Director, Silverline Financial
“Their biohazard crew handled a lab spill quickly and quietly. Documentation satisfied our insurer the next morning.”
Dr. Neil Park
Operations Lead, MassBio Research Co-op
Industries We Serve with Emergency Cleaning
Our emergency cleaning services are trusted by diverse industries across Western Massachusetts and Northern Connecticut.
Don't see your industry listed? We work with a wide range of facilities. Contact us to discuss your specific needs.
Request a QuoteRelated Services
Combine services for full coverage across your facility.
Frequently Asked Questions
Find answers to common questions about this service.
Existing clients see crews onsite within two hours. New customers are typically scheduled within four hours across Western MA and Northern CT.
Yes. We provide documentation, photos, and chemical logs to simplify claims.
We transition into restoration cleaning, odor control, and ongoing janitorial once the site is stable.
Team members carry IICRC water restoration and biohazard certifications and receive annual refreshers.
We work alongside plumbers, electricians, and GC partners to ensure remediation stays on schedule.
Further Reading
Explore actionable insights on our blog.