Privacy Policy
Last updated
Legal
Privacy Policy Overview
Last Updated:
Anderson Cleaning ("we," "us," or "our") provides commercial cleaning services for organizations throughout Western Massachusetts and Northern Connecticut. This Privacy Policy describes how we collect, use, and safeguard personal information when you visit Anderson Cleaning's website, request quotes, or engage with our services.
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Contact & Quote Information
- Contact form submissions, including name, email, phone, company, and mailing address.
- Quote request data such as facility size, locations, industry, service needs, and preferred cleaning frequency.
- Optional details you provide about budgets, start dates, or special requests.
Cookies & Analytics
- Usage data captured through Google Analytics and Vercel Analytics, including pages visited, time on page, and referral sources.
- Device and browser details that help us optimize performance for desktop and mobile visitors.
- Cookie identifiers that keep sessions active and remember preferences.
Server Logs
- IP addresses, browser type, and operating system.
- Date/time stamps, referring pages, and exit pages.
- Error diagnostics used to prevent security incidents and downtime.
- Responding to contact inquiries and scheduling consultations.
- Preparing proposals, pricing estimates, and service recommendations.
- Managing ongoing client relationships and service delivery.
- Improving website content, navigation, and user experience.
- Analyzing traffic patterns to better serve commercial clients.
- Complying with legal obligations and defending against claims.
We do not sell, rent, or trade personal information.
Information may be shared only in these specific scenarios:
- Service Providers: Third-party tools like Google Analytics, Vercel Analytics, and Resend (email delivery) that help operate our website.
- Legal Requirements: If required by law enforcement, court orders, or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
- With Consent: When you explicitly authorize information sharing.
We implement industry-standard security measures to protect your information:
- TLS/SSL encryption for all data transmitted to and from our website.
- Secure database storage with access controls and regular backups.
- Regular security audits and vulnerability assessments.
- Employee training on data protection and confidentiality.
- Incident response procedures for potential security breaches.
Note: While we strive to protect your information, no online system is 100% secure. Please use strong passwords and report suspicious activity to us immediately.
You have the following rights regarding your personal information:
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion (subject to legal requirements)
Opt-Out
Unsubscribe from marketing communications
Portability
Receive data in machine-readable format
To exercise these rights, contact us at info@andersoncleaning.com or call (413) 306-5053.
We use cookies to improve your browsing experience. Our cookies are categorized as:
Essential Cookies
Required for basic website functionality (session management, security)
Analytics Cookies
Track usage patterns to improve content and performance (Google Analytics, Vercel)
Preferences Cookies
Remember display settings (light or dark mode) when you choose them
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Anderson Cleaning
Email: info@andersoncleaning.com
Phone: (413) 306-5053
Address: 103 Wayside Avenue, West Springfield, MA 01089
We will respond to privacy inquiries within 30 days. For urgent matters, please call our office during business hours.