Medical Office Complex Reduces Sick Days by 40%
The Challenge
High employee sick rates and inconsistent cleaning quality
Springfield Family Medicine was experiencing employee sick days 30% above the healthcare industry average. With 45 staff members across nursing, reception, and administrative roles, unexpected absences were disrupting patient care and forcing expensive temporary staffing solutions.
Their previous cleaning contractor provided inconsistent service quality. High-touch surfaces like door handles, light switches, and medical equipment were often missed. The practice had no documented cleaning protocols, making it impossible to verify what was actually being cleaned each night.
- Employee sick days 30% above healthcare industry average
- Patient complaints about cleanliness in waiting areas and restrooms
- Failed multiple OSHA inspection checklist items
- No documented cleaning protocols or verification systems
- Inconsistent quality from previous contractor
- High-touch surfaces frequently missed during cleaning
Key Problem
40%
High employee sick rates and inconsistent cleaning quality...
Our Solution
Anderson Cleaning implemented a comprehensive medical facility cleaning program designed specifically for healthcare environments. We began with a detailed facility assessment, identifying all high-risk areas and high-touch surfaces that required special attention.
Our team developed custom Standard Operating Procedures (SOPs) that exceeded CDC and OSHA requirements. These included EPA-registered hospital-grade disinfectants, color-coded microfiber systems to prevent cross-contamination, and documented cleaning schedules for every area of the practice.
Services Implemented
- Daily medical facility cleaning with CDC-compliant protocols
- EPA-registered hospital-grade disinfection
- High-touch surface sanitization (multiple times daily)
- Exam room turnover cleaning
- Medical waste handling and removal
- Digital quality verification system
- Weekly ATP testing and quality audits
Implementation
Full program launch with trained staff and customized protocols
The Results
40% reduction in employee sick days
- Eliminated patient complaints about cleanliness
- Reduced temporary staffing costs by $18,000 annually
- Improved staff morale and workplace safety perception
- Achieved 5-star Google rating for facility cleanliness
Key Achievement
40%
Reduction in sick days
Employee sick days dropped from 30% above average to 10% below average
Additional Results
"Anderson Cleaning transformed our practice. The attention to detail and consistent quality have made a measurable difference in both employee health and patient satisfaction. Having documented cleaning protocols has been invaluable for regulatory compliance."
Dr. Sarah Mitchell
Medical Director
Springfield Family Medicine
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